1000+
Active miners
85%
Smartphone accessibility
88%
User satisfaction rate in beta testing
92%
Successful price negotiations
PTC’s Vuforia Expert Capture transforms how industrial enterprises preserve and share operational expertise. In an industry facing a critical skills gap with 10 million manufacturing jobs potentially going unfilled, my time at PTC building better experience design innovations in collaboration with other team members created a seamless bridge between expert knowledge and new learners. We developed a solution that delivers better user outcomes by reimagining how complex industrial procedures are captured, edited, and consumed through augmented reality interfaces. Our design approach balanced the technical requirements of industrial environments with the need for intuitive user experiences, resulting in a platform that reduces training time by 50% while speeding up the documentation of standard operating procedures by 10X.
My Role
As part of the Expert Capture product team, I was a product designer who helped build and redesign essential and new features.
Confidentiality:
The insights and designs shared in this case study belong to PTC’s confidentiality. Specific details have been modified to protect sensitive information while showcasing my UI design skills.
Project Duration: 2021-2022
Key Partners: RealWear, Microsoft HoloLens
Team: Fas Lebbie, Duffy Fallon, Kathy Saviola, James Lema
Designs in collaboration with Scott Silverman and Peter Ng.
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